Public Union Pakistan ("PPU") respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, submit a complaint, or sign up to volunteer.
Information You Provide: Name, email address, phone number (optional), and the details of your complaint (location, description, images/videos). If you volunteer, we collect your basic contact info and areas of interest.
Automatically Collected: IP address, browser type, device type, and general geographic location (city/country level only) to help us keep the site secure and functional.
• To process and forward your civic complaints to relevant authorities or community groups.
• To coordinate volunteer activities and send you updates about community initiatives.
• To send occasional newsletters or updates (you can opt out at any time).
• To analyze website traffic to improve user experience.
Absolutely not. We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Because we are a civic action platform:
Complaints: Your complaint details (and photos) may be publicly displayed on our website or shared directly with relevant local government departments, municipal corporations, or media outlets to expedite resolution. We will not publicly display your private phone number or email address without your explicit consent.
Legal Requests: We may disclose information if required to do so by a valid court order or Pakistani law.
We implement standard security measures (such as SSL encryption) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to request access to, correction of, or deletion of your personal data. To do so, email us at: publicunion@gmail.com.
Please note that if you request the deletion of a complaint, we may need to retain anonymized records for our internal statistics.
Contact: For questions about these terms, contact us.